Frequently Asked Questions
With our FAQ (Frequently Asked Questions) we answer frequently asked questions regarding the EU Whistleblower Directive, the Whistleblower Protection Act and the Hintbox.
What is the Hintbox?
With our Hintbox as a whistleblower system, you implement the requirements of the EU Whistleblower Directive (2019/1937) within minutes. The system enables optimal case management with a clear dashboard. A separate clearly structured form is available for whistleblowing, which can be filled out within a few minutes - completely anonymously.
Who uses the Hintbox?
Although the EU Whistleblower Directive obliges companies with 50 or more employees to implement a whistleblower system, the Hintbox can be used regardless of the number of employees or subsidiaries. The EU Whistleblower Directive also obliges all legal entities in the public sector to implement a whistleblower system for which we provide a solution, just as we do for ombudspersons.
What is the solution for partners?
As our partner, you can offer the whistleblower system (as a white label product) with your logo and name to your clients as well as customers as an extended service package. It does not matter whether you are a lawyer, tax advisor, auditor or consultant in the field of compliance. Arrange an appointment with us today and we will present the ombudsman solution to you free of charge and without obligation.
What is the solution for public authorities, municipalities and publicly owned companies?
With the Hintbox, public sector legal entities and entities owned or controlled by such a legal entity meet the requirements for implementing a whistleblower system in accordance with the requirements of the EU Whistleblower Directive (2019/1937). The HINTBOX strengthens additional trust in the integrity, neutrality and objectivity of public administration. The Hintbox can be another instrument of the administration to "nip in the bud" the suspicion of an "evil appearance" of the administration by giving public authority employees and citizens the possibility to report irregularities and violations of the law via the digital whistleblower system to a neutral person or body - also anonymously.
What are the advantages of the Hintbox?
- Ensuring the anonymity of whistleblowers
- Reduce deterrent thresholds among potential whistleblowers so that violations are reported without fear of possible job loss
- Support the Compliance Manager in processing, so that there are no more missed deadlines or breach of data protection regulations.
- A digital system can take tips around the clock.
- Issue of an acknowledgement of receipt
What is the cost of the Hintbox?
How do I request a demo of the Hintbox?
Here you can request a demo appointment. All you have to do is select an appointment in the calendar, fill out the contact form and send it off. You will then receive a personal introduction to our digital whistleblowing system. If you have further questions, a personal contact will be at your disposal.
You want to use the Hintbox - What's the best place to start?
The best way to get started is to request a demo appointment. We can also provide you with a trial version.
What functions does the Hintbox offer?
The Hintbox includes many functionalities. The integrated triage system evaluates incoming cases and prioritizes them automatically. Our digital whistleblowing system accompanies compliance officers and processors in organizing the next steps and stores the history of previous interactions and actively supports you in meeting deadlines, such as providing feedback to the reporter on the current processing status and several other deadlines. After submitting a tip, login credentials are generated for the user. With these, the whistleblower can log in to his or her hintbox at any time, write messages, upload additional files or create a new report, and do so anonymously if necessary. Nevertheless, our digital whistleblowing system handles many parts of the communication between the whistleblower and the processor.
Companies can customize our digital whistleblowing system as they wish. Groups of companies can create additional companies in the digital whistleblower system. When submitting a report, whistleblowers can then select a specific company to which the report applies. In the course of this, companies can control the access rights of managers and agents to companies and cases in the digital whistleblower system and also involve external persons in case processing. In total, the Hintbox is available in 24 languages and with an automatic translation function.
Where can I find a tutorial for the Hintbox?
The functionalities can be shown to you in a demo. If you have decided to use our product, there is a possibility to book a training where we will show you how to use the Hintbox.
How can I contact Hintbox customer service?
How can I cancel my Hintbox subscription?
Your subscription can be cancelled at any time by sending an email to firstname.lastname@example.org.
What is the notice period?
The notice period is three months.
What does the data transfer look like in the event of termination?
The customer can export his data in machine readable format, a JSON file.